TERMS & CONDITIONS

1. General

By accessing and using this website, you agree to these Terms & Conditions. Reveri reserves the right to update or modify these terms at any time without prior notice.


2. Nature of the Pieces

All Reveri pieces are handcrafted in precious metals and natural gemstones. Due to the artisanal nature of our process, slight variations in texture, shape, or tone may occur. These variations are part of the character and authenticity of each piece.


3. Made-to-Order Pieces

Some pieces are made to order. Production times are specified in each product description. Estimated shipping times begin once the production process has been completed.


4. Pricing

All prices are listed in [MXN / applicable currency] and may change without prior notice. For international orders, any customs duties, taxes, or import fees that may apply in the destination country are the responsibility of the customer.


5. Payments

All payments are processed through secure third-party platforms. Reveri does not store banking information or complete credit card details.


6. Shipping

Shipping times are estimates and may vary depending on location, carrier services, or customs processes. Reveri is not responsible for delays caused by shipping providers or customs authorities.


7. Returns & Exchanges

Due to the handcrafted and, in many cases, made-to-order nature of our pieces, all sales are final.

We do not accept returns or exchanges.

If your piece arrives damaged due to shipping, you must notify us within 48 hours of delivery and provide photographic evidence by emailing: [email protected]


8. Intellectual Property

All content on this website — including images, text, designs, logo, and visual elements — is the property of Reveri and may not be reproduced, distributed, or used without prior written permission.